When the Installation is completed message displays, click OK.NOTE: The name of the adapter varies, depending on which one is installed on your PC. From the combined list of applications and drivers, with the drivers listed first, select the checkbox next to the drivers you want to reinstall.Under Help, click Reinstall drivers and/or applications and wait for Recovery Manager to generate a list.If prompted by User Account Control to allow the program to make changes to the computer, click Yes. If prompted for an administrator password or confirmation, type the password or provide confirmation. In Windows, search for and open HP Recovery Manager.If your PC does not locate the Recovery Manager installed, click the ‘next step’ button below. Reinstall original software or drivers using the HP Recovery Manager. Reinstall the network adapter using HP Recovery Manager (Windows 8, 10) The Wireless Module Test takes 30 seconds to complete.To run the test, click the Wireless Module, and then click Run once.
Wireless Module Test - This test checks that the BIOS detects the wireless module and that it is enabled.On the main menu, click Component Tests.Turn on the computer and immediately press Esc repeatedly, about once every second.Hold the power button for at least five seconds to turn off the computer.Use the following steps to open the Component Tests menu. While you respond to that, let's try these steps: Have you tried connecting to a home network?.Did you make any changes to the settings of your PC prior to the issue?.Have you made any hardware/software changes?.Did this happen after a recent window or software update?.You for posting on the HP Support Community.ĭon't worry as I'll be glad to help, however, to provide an accurate resolution, I need a few more details:
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